Thank you for choosing Abington Pediatric Associates for your medical care.
At APA, we are dedicated to partnering with you in pursuing high quality and accessible medical care. To help you get acquainted with our office procedures, please read through the information on this page. Our highly skilled and compassionate staff assist the clinicians in providing patient education, disease management, care coordination, and guidance to help our patients take advantage of opportunities to optimize and maintain their health. Working together will help us help you to attain timely and appropriate medical care.
Our goal is to give excellent medical care to your children from infancy through high school graduation. We pride ourselves on our accessibility and giving you the support and understanding you will need to help you deal with the challenges of parenthood. We strive to treat each and every patient as we would want our own children to be treated. Our doctors and staff look forward to building a relationship with you and your family.
The Initial Visit
We require a complete medical history for each patient entering the practice. We require a full copy of your child's medical records, including vaccine records before we schedule your first visit. We ask that you arrive 30 minutes prior to your first appointment.
All patients must be registered to use the patient portal. To receive an email invitation from us, email us at firstname.lastname@example.org,
and request an invitation be sent to you.
No Show Policy
If you are unable to keep an appointment, please notify us 24 hours in advance. If you fail to keep an appointment, we will call you and send a letter reminding you that you missed your appointment and remind you to reschedule. If you miss three appointments without adequate notice, we will reluctantly ask you to choose another doctor's office for your child's health care. If a new patient misses an initial visit without 24-hours advance notice, the appointment will not be rescheduled, nor will the patient be admitted to the practice.
Please schedule health exam appointment at least 4 to 8 weeks in advance. This is especially true if you have specific requests such as an evening appointment, or you wish to see a particular doctor. Please specify the location you wish to be seen at when scheduling an appointment. Since health exams can be planned for but illness cannot, we have allotted our appointments so that sick children can be seen readily, usually the same day.
Please do not make an appointment for one child and then, when you arrive ask that another child be seen. Please call in advance for an additional appointment. We request that you arrive 15-30 minutes before your scheduled appointment to sign in, complete the necessary paperwork, and meet with a nurse before seeing the doctor. We try to keep as close to our schedule as possible. On weekends please call between 8am and 9am if you suspect your child may need a sick appointment that day.
We do not accept walk-ins at either office. All visits require an appointment. Patients who walk in with a non-emergency condition will be triaged by a nurse and asked to schedule the next available sick appointment.
When our office is closed and you have an urgent issue that cannot wait until morning, you can call our office to speak with our nurse triage service. It is staffed by pediatric nurses who have been trained in the use of the standardized telephone guidelines developed by Dr. Barton Schmitt and Dr. David Thompson. If your call is of an urgent nature, the physician on call will be contacted. IF YOU HAVE A LIFE THREATENING EMERGENCY, CALL 911 OR GO DIRECTLY TO THE NEAREST EMERGENCY ROOM.
We offer prenatal visits, where you may come to our office and meet with one of our doctors. Please try to make your appointment at least a month before your due date. We look forward to meeting you and answering any questions you may have about our practice and the care of your newborn. There is no charge for a prenatal visit.
Newborns must be added to your insurance policy immediately. Most insurance plans have a 30 day grace period for newborns to be added. Once the grace period has expired, if the baby has not been added, the parent will be responsible for charges incurred. Please remember to bring your insurance card, and copay to your first visit.
Our telephone hour is 8am to 9am every day of the year. This is the best time to speak directly with a physician or nurse for advice. We provide this time so that should problem arise during the night, you can call us first thing in the morning. During our office hours, the medical advice nurse is available to answer any questions you might have while the doctors are with patients. If you wish to speak with a physician, a physician will return your call as soon as possible.
If you believe an emergency exists, say so at once in order to avoid being placed on hold. Examples of emergencies include convulsions, severe breathing difficulty, blueness, poisoning, and accidents. If you are not sure if your child's issue is an emergency, you may call our office to speak with staff who will advise you. After our office is closed, you may still call our main office number to speak with our triage service. If a life-threatening situation ever develops, go directly to the nearest emergency room or call 911.
The following fees
will be charged for services that are not covered by insurance.
In case of separated families, the adult who brings the child in for care is the individual we consider to be responsible for payment.
Referrals for specialists and institutions can be requested on our website or by calling the referral line at (215) 780-1117. Requests must be made at least 48 hours before the visit.